Learn from industry experts and thought leaders. With sessions focused on AML/CFT and Fraud, Credit Risk + Lending, Portfolio Risk + CECL, and Asset/Liability Management, we have you covered. You may mix and match sessions to create the agenda that fits YOUR needs. This will give you an idea of the types of sessions to expect for 2025.
See what we did in 2024 while we build the 2025 schedule.
Event Sessions
2024 Sessions
- Hear from panels of your peers who share their insights and experiences
- Interactive sessions with polling and open discussion
- Three days of education and networking
- Connect and collaborate with industry peers
- Earn continuing education credits (types and quantities announced upon approval)
- Enjoy championship golf, resort-style pool, and waterpark at the biggest Marriott in the world
The topics covered are very relevant. I always leave with takeaways that I can immediately put into practice.
Valerie pimenta, EVP/CFO | Pawtucket Credit union
Session Details
See the sessions from 2024 to get a sampling of the types of sessions for 2025.
Filter Sessions
aml-cft
asset-liability
fraud-prevention
lending-and-credit-risk
portfolio-risk-cecl
Navigating the Future: Banking on Resilience in 2024
Featuring: Banker panelists Melissa Marsal, President, CEO, COO, West Town Bank & Trust; Laurie Stewart, President/CEO, Sound Community Bank; Roxanne Chance-Chin, BSA Officer and Fraud Investigations Manager, The Bank of Tampa; Dave Koch, Director, Advisory Services, Abrigo; moderated by Regan Camp, Vice President, Advisory Services, Abrigo
Join us for a dynamic panel discussion featuring top executives from leading financial institutions as they delve into the pressing challenges shaping the financial landscape. In this session, panelists will share insights, strategies, and innovative solutions to address the ever-evolving risks that the banking industry faces. Technological disruptions, regulatory changes, economic uncertainties, cybersecurity threats, and even more challenges demand strategic foresight and resilience. Gain valuable perspectives from industry leaders who are at the forefront of steering their institutions through these turbulent times.
aml-cft
fraud-prevention
Money Laundering, Illegal Enterprise and Human Trafficking Investigations
Featuring: Special Agent Heidi Chance, Arizona Attorney General's Office
This session will cover how trafficking suspects are not only trafficking adults and juveniles but are committing other felonious acts when they conduct their illegal activities transferring and receiving money from prostitution acts to further their criminal enterprise. Participants will learn about recognizing financial behaviors exhibited by traffickers in suspected Human Trafficking incidents. Participants will learn about the aspects of a traffickers business as it relates to Sex Trafficking and the further exploitation of victims. A case study will be presented that will put together all the pieces of the financial behaviors of traffickers and the victims they exploit resulting in successful prosecutions of these traffickers.
lending-and-credit-risk
Guidance on Prudent Commercial Real Estate Loan Accommodations and Workouts
Featuring: Pete Martino, CFE, Senior Examination Specialist, Risk Management Policy, FDIC
The Office of the Comptroller of the Currency (OCC), Board of Governors of the Federal Reserve System (Board), Federal Deposit Insurance Corporation (FDIC), and National Credit Union Administration (NCUA) (the agencies), in consultation with state bank and credit union regulators, are issuing a final policy statement for prudent commercial real estate loan accommodations and workouts. This updated policy statement builds on existing supervisory guidance calling for financial institutions to work prudently and constructively with creditworthy borrowers during times of financial stress, updates existing interagency supervisory guidance on commercial real estate loan workouts, and adds a section on short-term loan accommodations. The updated statement also addresses relevant accounting standard changes on estimating loan losses and provides updated examples of classifying and accounting for loans modified or affected by loan accommodations or loan workout activity.
aml-cft
asset-liability
fraud-prevention
lending-and-credit-risk
portfolio-risk-cecl
Managing Operational Risk: Check Fraud and Ransomware
Featuring: Lloyd McIntyre III, CFE, Examination Specialist (Fraud)
This presentation will cover emerging issues involving key operational risks impacting financial institutions. An effective risk assessment process recognizes potential risks and identifies mitigation strategies to minimize the impact. Both check fraud and ransomware attacks have materially affected institutions. This presentation will discuss trends and mitigation techniques that banks may consider in managing these risks.
aml-cft
asset-liability
fraud-prevention
lending-and-credit-risk
portfolio-risk-cecl
Demystifying AI for Bankers: A Panel
Featuring: Emily Apte, Counselor, King & Spalding; Michael Oliveri, Partner, PwC; Dennis Waldron, Head of Financial Services Go-To-Market Strategy, US West, Amazon Web Services; Ravi Nemalikanti, CTO, Abrigo; Other experts TBA
Join our panel as we break down AI for banking industry. We will discuss the dynamic environment around generative AI and explore basic use cases for both traditional and generative AI. We will also discuss how to mitigate risk. We will explore recent trends in use, legislation, and practical guidance for the future of AI.
aml-cft
asset-liability
fraud-prevention
lending-and-credit-risk
portfolio-risk-cecl
Mitigating Loss: Combating the True Cost of Fraud
Featuring: Panelists Barry Hall, Sr. Programs Manager, Mitek Systems; and othersTBA; moderated by Chris Fey, Vice President, Abrigo
Fraud continues to be top of mind for financial institutions, with hard dollar losses growing at an all-time high. In this session, we will discuss the true cost of fraud and gain valuable insights into the tangible and intangible losses incurred due to simple and complex fraud schemes. You will come away with a comprehensive understanding of various types of fraud affecting financial institutions, actionable steps to mitigate their impact, and the importance of collaboration among industry peers and law enforcement partners.
asset-liability
lending-and-credit-risk
portfolio-risk-cecl
Getting Ready to Catch the Next Big Wave
Featuring: Joel Pruis, Senior Director, Cornerstone Advisors
While the Fed continues to manage interest rates, fight inflation and attempts to bring about a “soft landing”, the immediate focus of financial institutions is to continue the digital transformation while working to grow deposits. While all this is happening, banks and credit unions should begin preparations for that next big wave of loan growth, specifically:
- How the digital transformation impacts the client engagement
- Preparations needed to be ready for the next big wave
- Benefits of catching and riding that “next big wave”
Takeaways from this session will include a “how to” on getting ready along with some proprietary Cornerstone Advisors What’s Going on in Banking Research.
asset-liability
lending-and-credit-risk
portfolio-risk-cecl
Audit and Regulatory Expectations for 2024: A Panel
Featuring: Gordon Dobner, CPA, FORVIS; Mark Scriven, CPA, Elliott Davis; Sarah Paxton, CPA, Crowe; Ivan Cilik, CPA, Baker Tilly; moderated by Neekis Hammond, Vice President, Abrigo
With CECL implementation behind them, financial institutions can relax, right? Not exactly. Join this panel for a discussion about the issues that matter most to auditors and examiners.
aml-cft
fraud-prevention
Exposing Pig Butchering Fraud: A Case Study from HSI
Featuring: Daniel Callaghan, Supervisory Special Agent, Department of Homeland Security
Pig butchering financial fraud schemes are a combination of romance and investment fraud that preys on emotions, exploiting feelings of trust, affection, and hope. Victims may be reluctant to report the fraud due to embarrassment or a continued belief in the fraudulent promises. However, it's crucial for individuals to remain vigilant and skeptical, especially when it comes to financial matters involving romantic relationships with unfamiliar individuals. If someone promises extravagant returns or asks for money, it's essential to thoroughly research the investment opportunity and consider seeking advice from trusted financial professionals or family members before proceeding. In this session, we will explore a case study with Homeland Security Investigations looking for red flags and how the BSA and fraud departments can assist law enforcement.
portfolio-risk-cecl
Reflecting on a Year of Change: Unpacking CECL in 2023
Featuring: Allen Bach, Manager, Abrigo; Zachary Struble, Manager, Abrigo
Review the year's highlights and challenges surrounding Current Expected Credit Losses (CECL). This presentation will provide an overview of the key developments, lessons learned, and industry insights gained during the past year. We will also explore best practices for future years.
aml-cft
fraud-trends
Regulatory Update: Is your AML Program ready?
Featuring: Terri Luttrell, Compliance and Engagement Director, Abrigo; Michelle Lucci, Regulatory Compliance Director, Abrigo; Elissa Brewer, Senior Risk Management Consultant, Abrigo
Do you wonder what’s going on with regulatory developments in the Financial Crime space? AML and fraud continue to evolve, and new legislation is full swing. In this session, our panelists will bring you up to date on AMLA, the Corporate Transparency Act, latest fraud trends, sanctions, as well as exam hot buttons and expectations. This session is one not to miss!
asset-liability
lending-and-credit-risk
Profitability Under Attack: Why Deposit and Loan Pricing Strategies Are the Key to Your FI's Future Success
Featuring: Rob Newberry, Senior Consultant, Abrigo
Maintaining effective cost of funds and funding strategies that allow for competitive loan pricing in the current rate environment that support strategic objectives.
The failure of Silicon Valley Bank has highlighted the importance of funding strategies for financial institutions. The interest rate environment has changed significantly over the past two years. Rising funding costs and the current inverted yield curve have made pricing decisions difficult for many financial institutions. In this session, we will discuss strategies on how to price both deposits and loans to help reach different strategic goals you might have in these challenging times.
lending-and-credit-risk
Transformational Banking: How Lenders and the Credit Team Can Work Together to Change the Game
Featuring: Chris Carlson, President and CEO, The Relationship Banking Academy
In this session, we will explore how lending and credit can work together in the business development process to add value to the relationships with prospects and customers. We will discuss how to position yourself as a Category of One in the marketplace. This synergy between lending and credit not only attracts customers and prospects, but also helps you to maintain your best customers and transform banking relationships.
lending-and-credit-risk
Work Smarter, Not Harder: How to Create a Better Lending Experience Without Doing More Work
Featuring: TBA, Kinective
Creating a better borrower experience doesn't have to mean a complete overhaul of your current process. Small changes in key areas can be transformative, creating a better user experience and a stronger loan portfolio. In this session, we will break down common pain points in the lending process and how to mitigate them.
portfolio-risk-cecl
loan-review
Loan Review Market Trends and Best Practices
Featuring: Jim Xander, Account Executive, Loan Review, Abrigo
Explore current and emerging market trends with a focus on positioning your loan review process for success.
portfolio-risk-cecl
loan-review
DiCOM Loan Review Overview and Strategic Direction
Featuring: Steve Wert, VP, Product Management and Strategy, Abrigo
Participate in an overview of the DiCOM Loan Review product along with insights into exciting new features on the roadmap.
portfolio-risk-cecl
loan-review
Best Practices for Loan Review Use Cases
Featuring: Britni Hernandez, AVP Loan Review, Amarillo National Bank; Jim Xander, Account Executive, Loan Review, Abrigo
Join Britni Hernandez, AVP Loan Review at Amarillo Bank, as she shares her knowledge and insight into the DiCOM Loan Review product. Process optimization and best practices will be explored from the primary user point of view.
portfolio-risk-cecl
loan-review
Elevating Loan Review's Value Proposition
Featuring: Britni Hernandez, AVP Loan Review, Amarillo National Bank; Kent Kirby, Director, Client Experience, Abrigo
Amarillo National Bank will present effective use of people, process and technology to meet (or exceed) management objectives for credit risk management. Britni Hernandez, AVP Loan Review at Amarillo National Bank, will offer insights and lessons learned.
portfolio-risk-cecl
CECL Modeling Post Adoption: What Now?
Featuring: Jared Mills, CPA, Manager, Abrigo; Shannon Morrison, Director, Abrigo
Learn best practices for CECL model maintenance and model risk management post-adoption. We will explore the critical exercises that build a well-rounded MRM regiment to ensure that CECL calculations continue to be run with compliant and up-to-date assumptions.
portfolio-risk-cecl
Control Environment around CECL
Featuring: Shannon Morrison, Director, Abrigo; Anthony Porter, Partner, Moss Adams
Explore best practices in developing a control environment for CECL, focusing on the critical areas of CECL models and example key controls. Hear from our audit partner on best practices and common challenges encountered particularly in this first audit year post-CECL adoption.
lending-and-credit-risk
And the Truth Shall Set You Free: An Alternative Approach to Credit Policy, Guidance, and Procedure
Featuring: Kent Kirby, Director, Abrigo
Is the line confused about the contents of your institution’s credit policy? Is your policy so massive or vague (or both) that no one reads it? Do you (or your lenders) think it is contradictory? Is your policy a mixture of policy and procedure? It is overly prescriptive? Do have more than 10 exceptions to policy? If the answer to any of these questions is “yes,” there is another way. In this session, discover a different way to think about policy, guidance and procedure.
aml-cft
fraud-prevention
Protecting the Elderly and Vulnerable in Our Communities: How BSA and Fraud Work Together
Featuring: Elissa Brewer, Senior Risk Management Consultant, Abrigo; Melissa Mantooth, Senior Risk Management Consultant, Abrigo
This collaborative session on Elder Financial Exploitation will show you how BSA and Fraud can work together to protect the elderly. We will review case studies on current trends and walk through the scams that are trending such as pig butchering, romance scams, and more.
portfolio-risk-cecl
Establishing a Controlled Qualitative Framework
Featuring: Jared Mills, CPA, Manager, Abrigo; Zachary Struble, Manager, Abrigo
In this session we will discuss a qualitative scorecard framework as a less subjective approach for applying qualitative factors. We will also discuss how to adjust and maintain a controlled framework in a go-forward setting and address some of common audit questions around qualitative factors.
aml-cft
fraud-prevention
Unlocking the Vault: Learn to Leverage Your Data for Compliance and Strategic Insights
Featuring: Mike Jozwiak, VP BSA/AML and FIU Director, Five Star Bank; Evan Jezek, Manager, Sales Engineering, former BSA Officer, Abrigo; Ben Neuhaus, Product Manager for Abrigo Connect and Fraud Analytics, Abrigo
Do you ever find the challenges of ensuring data integrity and deriving meaningful insights from your institution’s data to be a bit daunting? If so, you are not alone. In the rapidly evolving financial sector, staying ahead in compliance, fraud prevention, and strategic direction is more crucial than ever. However, many institutions find themselves overwhelmed by the sheer volume and complexity of data at their disposal.
Join us for this transformative session where we'll dive deep into the pressing questions bankers face regarding compliance, fraud detection, and more. Discover how to cut through the noise and leverage your data effectively, ensuring its integrity and accuracy every step of the way.
portfolio-risk-cecl
Regulatory Update for 2024 in Credit and Portfolio Risk
Featuring: Rob Newberry, Senior Consultant, Abrigo
Join us for a discussion of the credit and portfolio risk regulatory focus for 2024. We'll discuss major regulatory updates and developments, including CFPB Rule 1071, as well as examiner credit focus areas, such as CECL and stress testing and peer feedback from what they've experienced in their exams so far in 2024. In addition, we'll cover strategies, analytics and reporting that will assist you in compliance and in preparing for your next regulatory exam.
fraud-prevention
Fraud Roundtable: Benchmark and Collaborate With Your Peers on the Fraud Trends That Impact Your Institution and Community
Featuring: Elissa Brewer, Senior Risk Management Consultant, Abrigo; Jessica Corey, Senior Risk Management Consultant, Abrigo
Come ready to share what you are seeing in the real world in this fraud roundtable session. Learn tips, tricks and ways others are mitigating fraud. Enjoy networking with your peers to learn new trends and how to spot and prevent fraudulent activity.
asset-liability
Managing Liquidity and Interest Rate Risk
Featuring: Susan Sharbel, Senior Consultant, Abrigo
Gain comprehensive insights and practical strategies to identify, measure, monitor and control liquidity and interest rate risk effectively. Grasp a deeper understanding of the challenges associated with these risks and learn how to implement robust risk management practices, as well as make informed decisions to enhance the resilience of their financial institutions.
asset-liability
lending-and-credit-risk
portfolio-risk-cecl
The Bottom Line: Incorporating Targeted Data and Reporting for Proactive Credit Risk Management
Featuring: Panelists Derrick Jackson, EVP, Chief Credit Officer, First Savings Bank; Ralph Kramer, EVP/Chief Credit Officer, Southwestern National Bank; Zach Langley, Consultant, Advisory Services, Abrigo; Baker Eddraa, Vice President, Advisory Delivery, Abrigo
Are you frustrated with stale and challenging data and insights to assist you in more proactive credit risk management to protect your bottom line? Is your loan committee reporting package on autopilot and not adjusted for current economic conditions, updated lending strategies, and rising portfolio risk? Join us for an enlightening panel discussion with your peer bankers and Abrigo advisory experts on preventive and proactive ways to identify early warning signs in your loan portfolio using best practices and common sense data and reporting strategies.
How to Ace Vendor Management: A Practical Guide for Financial Institutions
Featuring: Edward Callis, Senior Director, IT Risk and Assurance, Abrigo
This session is designed to help financial institution leaders improve their vendor management practices. It will cover the essential aspects of outsourcing: Vendor selection, evaluation, risk management, what regulators want, and innovation. The presentation will also provide insights into the latest technology trends and opportunities in the financial sector, and how to leverage them for performance and value.
aml-cft
Completing CDD/EDD Reviews: Why just checking the box is not enough
Featuring: Mallory Wortman, Senior Financial Crime Investigator, Abrigo
From front line collection to back-office review, CDD and EDD is an essential process of the AML life cycle. This session will look at the critical importance of a robust CDD processes as the first line of defense against illicit financial activities, emphasizing the need for thorough customer profiles and risk assessments. The presentation will underscore the synergy between technology and human expertise in achieving effective AML compliance, ensuring that financial institutions are well-equipped to fulfill their responsibilities in maintaining the integrity of the global financial system.
aml-cft
fraud-prevention
Learnings from 2023 Enforcement Actions
Featuring: Panelists Andres Tapia, Director, Advisory Services; Kevin Gulledge, Senior Risk Management Consultant, Abrigo; Melissa Mantooth, Senior Risk Management Consultant, Abrigo; Danielle Austin-Rios, Senior Risk Management Consultant, Abrigo
Join a panel of industry experts as they discuss critical information needed to run an effective AML compliance program and best practices to ensure an efficient and successful BSA/AML department.
lending-and-credit-risk
portfolio-risk-cecl
CRE Market Update: Valuations, Distress, and Property Sector Disparities
Featuring: Lonnie Hendry, Chief Product Officer, Trepp
In this session, Trepp will provide a commercial real estate market update through the lens of macroeconomic news and distress rates across property sectors and by lender type. We will dive into CMBS and bank loan delinquencies, appraisal changes, and overarching trends in office, retail, and multifamily.
aml-cft
Providing SAR Supporting Documentation and Preparing for Law Enforcement Requests
Featuring: Mallory Wortman, Senior Financial Crime Investigator, Abrigo; Justin Smith, Special Agent, Homeland Security Investigations
When providing law enforcement with Suspicious Activity Report (SAR) supporting documentation, it's essential to follow proper procedures to ensure compliance with legal and regulatory requirements. This session will provide financial institutions with the enhanced ability to respond to law enforcement requests for SAR supporting documentation in a manner that is legally sound, efficient, and protective of sensitive information.
aml-cft
fraud-prevention
User Group: BAM+, BAM+ Scan, Scenario Tuner, BAM+ Data, DDM, Fraud
Featuring: Mary Gruca, Manager, Client Education, Abrigo; Hannakah Rubin, Client Education Specialist, Abrigo; Seth Dingas, Senior Training Consultant, Abrigo
Part 1: BAM+, BAM+ Scan, Scenario Tuner
Part 2: BAM+ Data, Due Diligence Manager (DDM), Fraud
We are excited to offer our interactive User Group session again this year! We will kick off the day with a guided tour of BAM+, BAM+ Scan, and one of our newer features, Scenario Tuner. In the afternoon, we will take a dive into the latest and greatest features/enhancements for BAM+ Data, Due Diligence Manager, and our exciting new Fraud! Throughout the day, we will take part in sharing tips, tricks, and best practices with each other on all the products that we discuss. Lastly, we will look into the future of BAM+ and share what’s upcoming.
lending-and-credit-risk
User Group: Sageworks Growth Product Roadmap (Credit & Lending)
Featuring: Molly Patel, Director, Product Management, Abrigo
Product management will present upcoming roadmap items related to the Sageworks Lending and Credit Solutions.
portfolio-risk-cecl
User Group: ALLL
Featuring: Jared Mills, Manager, Abrigo; Allen Bach, Manager, Abrigo; Baker Eddraa, Vice President, Advisory Delivery, Abrigo
The Abrigo ALLL User Group Session aims to bring together users of our Allowance software to facilitate knowledge sharing, address common challenges, and provide insights into optimizing the use of the platform. This User Group session will explore recent product enhancements and provide a structured platform for users to connect, share experiences and provide feedback to Abrigo.
lending-and-credit-risk
User Group: Sageworks Administrators
Featuring: Brandon Quinones, Director, Client Education, Abrigo; Allison Price, Manager, Client Education, Abrigo; Bailey Barretto, Consultant, Abrigo
Take part in roundtable discussions oriented towards the full-time Abrigo System Administrator, including topics such as organizational structures and challenges, change management, and system upkeep.
lending-and-credit-risk
User Group: Loan Origination
Featuring: John Millman, Senior Consultant, Abrigo; Jennifer Jernigan, Senior Manager, Client Education, Abrigo
Learn how to optimize your financial institution’s origination workflow for a seamless approval experience
portfolio-risk-cecl
loan-review
User Group: Loan Review Practitioner Forum
Featuring: Steve Wert, VP, Product Management and Strategy, Abrigo; Jim Xander, Account Executive, Loan Review, Abrigo; Kent Kirby, Director, Client Experience, Abrigo
Spend the day with your Loan Review peers in roundtable format discussing important issues impacting loan review. Share key findings and enjoy networking together.
lending-and-credit-risk
User Group: Credit Analysis
Featuring: John Millman, Senior Consultant, Abrigo; Jennifer Jernigan, Senior Manager, Client Education, Abrigo
Learn how adopting Credit Analysis best practices can create efficiency with speed to results, review new and upcoming Credit enhancements
portfolio-risk-cecl
User Group: Loan Loss Analyzer (LLA)
Featuring: Chris Emery, Director Product Management, Abrigo
Join other LLA users in this special user group.
asset-liability
User Group: Abrigo ALM/Foresight
Featuring: Dave Koch, Director, Abrigo; Susan Sharbel, Senior Consultant, Abrigo; Chris Emery, Director-Product Management, Abrigo
The Abrigo ALM/Foresight User Group Session aims to bring together users of our ALM software to facilitate knowledge sharing, address common challenges, and provide insights into optimizing the use of our ALM software for regulatory reporting and strategic business planning. This Users Group session provides a structured platform for users to connect, share experiences, and foster a sense of community and collaboration while providing valuable feedback to the ALM Model Management Team.
lending-and-credit-risk
User Group: Construct
Featuring: Lillian Sullivan, Consultant, Abrigo; Ashton Katusak, Consultant, Abrigo
Centralize your management of construction loans under the Abrigo platform and maximize the available integrations and resources. Learn more about building efficiencies and process that will benefit your bottom line.
lending-and-credit-risk
User Group: Loan Operations
Featuring: Lillian Sullivan, Consultant, Abrigo; Ashton Katusak, Consultant, Abrigo
Gain efficiencies through the Abrigo solutions that support your loan operations teams, such as sending emails in mass to collect documents electronically and automating your tickler management.
User Group: Stress Testing
Featuring: Zach Englert, Manager, Abrigo
Take a deep dive into the settings within the stress testing solutions. We will be reviewing how our institutions are leveraging the economic stress testing solution to stress loss rates that impact capital levels and how to document and defend your scenarios. This session will also include loan level stress testing using the bottom up stress testing solution. We will review DSCR and LTV calculations, and stressors to be utilized in a variety of calculations.
asset-liability
lending-and-credit-risk
portfolio-risk-cecl
Solution Center: Navigating Fair Value in Dynamic Markets: A Case Study
Featuring: Manuel Aya, Manager, Advisory Services, Abrigp; Mike Green, Manager, Advisory Services, Abrigo
Are volatile markets impacting your ability to engage in acquisition transactions? Abrigo can help you navigate a transaction through systematic analytics of the fair value of acquired financial assets and liabilities that will assist in analyzing the economics of a proposed transaction. This session delves into real-world challenges and solutions, showcasing how Abrigo's comprehensive valuation services empower community banks and credit unions to navigate the acquisition process with ease.
lending-and-credit-risk
Solution Center: Finastra and Abrigo: Working Together to Enable World-Class Lending Services
Featuring: Zach Wallace, Retail Sales Leader, Finastra; Connor Heinrich, Director, Product Management, Abrigo
Finastra's LaserPro Cloud Connect API enables seamless integration with Abrigo Sageworks, providing credit analysts and loan servicing staff with the connectivity, efficiency, and compliance coverage they need. With this powerful interface, LaserPro, the industry leading, compliant document generation service connects with Sageworks loan origination service (LOS) to help financial institutions make smarter, faster loan decisions.
Join us for this Solution Center presentation to learn how this integration allows Sageworks LOS users to leverage the best-in-breed features of LaserPro to:
- Streamline loan documentation creation and processing
- Reduce manual and duplicate data entry
- Reduce compliance risk
- Save time and cost
- Improve time-to-money
Resulting in an improved experience and greater satisfaction for your customers and a competitive advantage for your financial institution.
Beyond Process
Featuring: Sridhar Jayaraman, SVP of Engineering, Qentelli
Join us to learn about Qentelli's 'Process Optimizer' - a systematic approach that will make an organization’s workflows more effective, efficient, and adaptable to changing environments. From designing business process taxonomies to digitizing operating procedures, from creating a central repository of regulatory risk and control libraries to connecting all areas of business using dynamic process flows, simulations and modeling - Process Optimizer will address all the transformation and automation needs leading to increased productivity, unified customer experience and a tailored approach to handle regulatory compliance obligations and audit requirements.
Some of the key use cases we will discuss during this session will review where customers have been able to gain improved operational efficiencies and process controls:
- Organizations have experienced improved process performance by using interactive analytics of process performance indicators to promptly identify performance drivers and correlations such as reduction of customer on-boarding time from 11 days to less than an hour at a leading global bank.
- They have used automated process discovery to gain more accurate, up-to-date process designs and deeper process understanding. This enabled them to reduce the approval times from 3 months to less than 21 days.
- By gaining deeper operational insights to optimize critical business processes, organizations were able to reduce risks and eliminate operational inefficiency such as process operational costs by more than 20%.
- By evaluating and controlling business performance, setting goals and correlating process performance with key success factors - a payment solutions specialist organization saved significant amount of money by reducing incomplete card applications.