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Crypto scams & crypto fraud detection for financial institutions

Terri Luttrell, CAMS-Audit, CFCS
January 31, 2025
Read Time: 0 min

Protect banking clients by knowing crypto trends and red flags

The turbulent cryptocurrency scene should put bankers on high alert. The FTC's top ten scams to watch for can help. 

You might also like this whitepaper, "Understanding cryptocurrency."

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Growing popularity

What is driving the rise in crypto fraud?

Introduction

With cryptocurrency investments rallying post-election 2024, consumers and financial institutions alike must stay alert to an ever-growing threat of crypto fraud. Offering many opportunities for investors, cryptocurrency is also a playground for scammers. As it becomes more integrated into our financial system and scams increase, crypto fraud prevention must be a priority.

Fraud, in general, has continued to surge in the past several years. The Federal Trade Commission (FTC) reports a staggering $10 billion in consumer losses to fraud in 2023, up from $3.5 billion in 2020. According to the Federal Bureau of Investigation (FBI), cryptocurrency is fast becoming a favorite for scammers, not just in the murky realms of the dark web but in everyday transactions. Fraud involving crypto represents more than half of the reported fraud losses in 2023 at $5.6 billion. These numbers are likely lower than the actual losses, as many victims choose not to report due to embarrassment that they were fooled, possibly by someone they trusted.

Why is crypto fraud skyrocketing? It boils down to opportunity. Cryptocurrencies have become more mainstream and accepted as legitimate investments, attracting not only investors but also international crime syndicates and tech-savvy scammers. Here are some driving factors:

  • More investors, more targets: As cryptocurrencies gain traction, even less-savvy individuals jump in, often without a complete understanding of the risks. There are currently an estimated 560 million crypto owners worldwide, creating a larger victim pool for fraudsters.
  • More types of cryptocurrencies are entering the market: Cryptocurrencies come and go, sometimes rather quickly. In the first quarter of 2024, there were approximately 9,000 active cryptocurrencies. Some are more legitimate than others, and investors should research them carefully.
  • A hidden transaction trail: Crypto transactions' decentralized, often anonymous nature makes it easier for fraudsters to stay concealed, and the growing popularity of digital assets creates an ideal breeding ground for deception.
  • Loose government regulation: The lack of regulation in the crypto space can create opportunities for fraudulent schemes. Although the regulatory agencies have pushed for enhanced regulation, it is unlikely that the incoming administration will call for oversight anytime soon.
  • Global targeting: The U.S. is a prime target for scams because of its comparative wealth and willingness to embrace speculative markets. In addition, many Americans value online relationships, making them easy prey. Plus, let’s face it—many investors are drawn to get-rich-quick schemes.

Should AI be blamed for the rise in crypto fraud?

Not entirely, but artificial intelligence (AI) has made scams more convincing. While AI gets much of the blame, it’s one piece of the puzzle. AI-generated phishing emails are grammatically flawless, and deepfake technology allows scammers to impersonate high-profile figures and even executives. The result? Fake investment pitches or urgent transfer requests that seem legitimate.

However, AI isn’t just a tool for bad actors. It’s also a game-changer for crypto fraud detection. Machine learning helps financial institutions analyze large amounts of data to identify red flags, like unusual transactions or deviations from a customer’s normal behavior. The key is leveraging fraud detection software to stay one step ahead of evolving tactics.

 

Top 10 crypto scams

Crypto scams to watch

According to the FTC, the top ten crypto fraud trends to watch are:

Investment scams: Investment scams come with "get rich quick" and "no risk" promises, often initiated through social media or online dating apps. In these scams, crypto can be the investment offered or the payment method. The invested crypto goes straight into the scammer's wallet.

Romance scams: Romance scams prey on relationships and have both an investment and payment angle. After gaining trust, the perpetrator pretends to have wealth and casually offers investment tips to get their scheme rolling. Once a rapport is established, the victim is asked to send crypto to the scammer.

Business, government, or job impersonation scams: In a business, government, or job impersonation scheme, the perpetrator presents themselves as a trusted online source, such as Amazon, FedEx, or a user’s bank, and convinces users to send them funds by buying crypto. The crypto offered by the scammer is fraudulent.

Rug pull scams: So-called rug pull scams are when investment scammers propose a new crypto opportunity or nonfungible token (NFT) that requires funding. After the project initiators receive payment, they disappear, leaving their investors no avenue to get money back.

Phishing scams: Phishing scams use emails with malicious links to gather personal details, such as users’ crypto wallet key information. If they obtain enough information, the scammer can gain unfettered access to victims’ crypto. This type of fraud can also be perpetrated via text message in a method known as “smishing.”

Social media scams: The FTC reports that half of those who have reported crypto losses since 2021 said the scam began with an ad, post, or message on social media. The most identified platforms used were Instagram, Facebook, WhatsApp, and Telegram.

Ponzi schemes: Ponzi schemes via cryptocurrencies work the same way they do with traditional payment methods. Scammers collect funds from new investors in order to pay the older investors, creating no legitimate investment opportunity and leaving investors with no recourse.

Upgrade scams: Crypto platforms are a form of software that, at times, requires upgrades. Consumers are accustomed to upgrades as part of innovative technology. They can easily be scammed into giving up their private keys as part of an "upgrade" that turns out to be fraudulent.

SIM-Swap scams: SIM-swap scams occur when someone obtains a copy of your cellphone's SIM card to access your phone data. With a user’s data in hand, scammers can the steal two-step authentication codes required to open their crypto wallet, allowing the scammer access to account funds and information.

Fake crypto exchanges and crypto wallets: Inexperienced crypto users may be lured into investing in a new high-value cryptocurrency exchange opportunity or a "cheap" Bitcoin that doesn't exist. Scammers advertise the investment at a price under market value, and the victim is unaware that the exchange is fake until their investment is lost. A fake crypto wallet is a malware scam that infects a computer and eventually steals the user's private key.

Recognizing Cryptocurrency AML/CFT Red Flags 

Consumers must be vigilant and conduct thorough research before engaging with any cryptocurrency platforms or investments.  Crypto schemes vary in sophistication and complexity, and anyone can fall victim. Financial institutions can help their clients avoid falling prey by understanding and communicating the red flags offered by the FTC:

  • Scammers will guarantee profits or significant returns. No crypto investment is guaranteed to make money, let alone big money. No legitimate entity will require you to buy crypto. Not to solve a problem, not to protect your money. That's a scam.
  • Never mix online dating and investment advice. If a new love interest wants to show you how to invest in crypto or asks you to send them crypto, be wary of a scam.
  • No legitimate business or government will ever email, text, or message you on social media to ask for crypto. Legitimate fundraisers will never demand that you buy or pay with crypto.
  • Never click on a link from a random text, email, or social media message, even if it seems to come from a company you know.
  • Don't pay anyone who contacts you unexpectedly and demands payment with crypto. Urgency is a red flag.
  • Never pay a fee to get a job. If someone asks you to pay upfront for a job or says you should buy crypto as part of your job, it's a scam.
  • Use reputable crypto wallets and platforms with solid security measures, such as multi-factor authentication.
  • Beware of "too good to be true" investments—if it seems off, it probably is.
  • Educate yourself and vulnerable loved ones about common scams, especially seniors and individuals with diminished capacity, especially romance schemes that evolve into crypto cons.

In a Joint Statement on Crypto-Asset Risks to Banking Organizations, the regulatory agencies stated that their examiners will focus on risk assessments relating to crypto custody services and other distributed-ledger technology products and services. Your AML risk assessment must be enhanced to include a thorough analysis of crypto risk within your financial institutions, along with all mitigating factors.

How to avoid crypto fraud: protecting your clients

The good news? Financial institutions aren’t powerless. They can help protect consumers and fight back against fraud. Here’s what financial institutions can do:

Financial institutions:

  • Invest in fraud detection software like Abrigo’s AML software solutions, which flag suspicious activity and alert the client of potential fraud
  • Monitor unusual transactions, such as large transfers to high-risk regions or activity on less reputable digital currency exchanges.
  • Conduct regular staff training to recognize red flags and respond quickly.
  • Engage your customers with educational resources to empower them against scams.
  • Employ customizable rules that are tailored to your institution’s specific risk profile, including monitoring senior accounts or transactions involving privacy coins.

Conclusion: The future of crypto fraud

The threat of crypto scams underscores the need for constant vigilance. Whether it's investment opportunities that seem too good to be true or the peculiar urgency of a stranger's request for crypto, recognizing the red flags can help prevent falling victim to crypto fraud. With the right tools and proactive strategies, you can protect your clients—and your reputation—from these emerging threats. Crypto is most likely here to stay, and so is the fight against fraud.

Fraud detection can be resource-intensive, but with Abrigo’s “human-in-the-loop” approach, the technology works alongside investigators, streamlining efforts and ensuring critical cases get the attention they deserve.  Together, financial institutions and consumers can navigate this threat and build a safer investment future for everyone.

 

About the Author

Terri Luttrell, CAMS-Audit, CFCS

Compliance and Engagement Director
Terri Luttrell is a seasoned AML professional and former director and AML/OFAC officer with over 20 years in the banking industry, working both in medium and large community and commercial banks ranging from $2 billion to $330 billion in asset size.

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About Abrigo

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